Privacy Policy

At MotoGP PRM, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

1. Information We Collect

1.1 Automatically Collected Information

When you use MotoGP PRM, we may automatically collect certain information, including:

• Discord User ID: Your unique Discord identifier
• Discord Server ID: The unique identifier of servers where the bot is installed
• Command Usage Data: Information about which commands you use and when
• Notification Preferences: Your settings for race notifications and alerts
• Technical Data: Error logs and performance metrics to improve the bot

1.2 Information You Provide

We may collect information that you voluntarily provide when:

• You configure bot settings in your server
• You subscribe to race notifications
• You contact us for support
• You provide feedback or suggestions

1.3 Information We Do NOT Collect

We want to be clear about what we don't collect:

• We do not read or store your private Discord messages
• We do not collect personal information such as email addresses, phone numbers, or real names (unless you voluntarily provide them for support)
• We do not track your browsing activity outside of Discord
• We do not sell or share your data with third parties for marketing purposes

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide MotoGP schedules, standings, and race information
• Notifications: To send you race alerts and session reminders if you've opted in
• Improvement: To analyze usage patterns and improve bot functionality
• Support: To respond to your inquiries and provide customer support
• Security: To detect and prevent abuse, spam, or violations of our Terms of Service
• Analytics: To understand how users interact with the bot and which features are most popular

3. Data Storage and Security

3.1 Data Storage

We store minimal data necessary to provide our services. Data is stored on secure servers with industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database access controls
• Regular security audits and updates
• Limited access to data by authorized personnel only

3.2 Data Retention

We retain your data only as long as necessary to provide our services:

• Active Data: Notification preferences and settings are kept while you use the bot
• Usage Logs: Command usage data is retained for up to 90 days for analytics
• Deleted Data: When you remove the bot from your server, your associated data is automatically deleted within 30 days

3.3 Security Measures

While we implement reasonable security measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

4. Third-Party Services

MotoGP PRM relies on third-party services to function:

4.1 Discord

Our bot operates on Discord's platform and is subject to Discord's Privacy Policy. We recommend reviewing their privacy practices.

4.2 MotoGP Data APIs

We use third-party APIs to fetch MotoGP race data, schedules, and standings. These services may have their own privacy policies and data practices.

4.3 Hosting Providers

Our bot is hosted on secure cloud infrastructure. These providers have their own security and privacy measures in place.

5. Your Rights and Choices

5.1 Access and Control

You have the following rights regarding your data:

• Access: Request information about what data we have collected about you
• Deletion: Request deletion of your data by removing the bot from your server
• Opt-Out: Disable notifications at any time using bot commands
• Correction: Update your preferences and settings through bot commands

5.2 Data Deletion

To delete your data:

• Remove MotoGP PRM from your Discord server
• Unsubscribe from notifications using the /notify command
• Contact us directly for manual data deletion requests

6. Children's Privacy

MotoGP PRM is not intended for users under the age of 13 (or the minimum age required in your country to use Discord). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. The Discord bot itself does not use cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of significant changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting announcements in our Discord support server
• Sending notifications through the bot (for major changes)

Your continued use of MotoGP PRM after changes are posted constitutes acceptance of the updated Privacy Policy.

10. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us using the information below.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Discord Support Server: Join our server
• Email:contact@vishwapramuditha.com

We will respond to your inquiry within 30 days.

13. Data Protection Officer

For data protection inquiries, you can contact our Data Protection Officer at: dpo@motogpprm.com

By using MotoGP PRM, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.